Privacy policy

Intellectual property

All the texts, comments, books, illustrations and images reproduced on COUTANSEAUX.COM are reserved for copyright as well as for intellectual property and for the whole world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different, or even more restrictive provisions of the Intellectual Property Code. Any total or partial reproduction of the Coutaneaux.com site is strictly prohibited unless prior agreement.

Protection of personal data

COUTANSEAUX.com Collection of personal data on the Customer Consulting the Sitewww.coutanseaux.com.

This data collection is carried out:

  • When the customer creates an account,
  • When the customer registers the newsletters or alerts offered by Coutanseaux Elder Sas,
  • When the customer makes an order or a return request on the site,
  • When the customer contacts customer service from Coutanseaux Eîné SAS,
  • When the customer participates in a contest,
  • When the customer browsing the site and consults items,
  • When the customer writes a comment or an opinion on an article,
  • When the customer shares a notice with a friend by sending an email from an article sheet,
  • When the customer shares an opinion through Facebook, Google +, Twitter, or Pinterest from an article sheet.

The data collected is intended for the use ofwww.coutanseaux.com. They are necessary for the processing and management of customer orders as well as to commercial relations between COUTANSEAUX.com and the customer. They also allow COUTANSEAUX.com to provide customer with personalized services and to improve the relevance of the information offered to him.

Coutaneaux.com is responsible for their treatment. They can be transmitted to companies and subcontractors to which COUTANSEAUX.COM calls for the execution of orders and services offered.

In accordance with the law of January 6, 1978, the user has a right of access, rectification, modification and deletion of data concerning him. The user can expressly oppose the disclosure of his contact details. To do this, it is enough for him to report it by writing to Coutanseaux Eîne Sas, 18, boulevard Guillet Maillet 17100 Saintes France.

Data storage

Customer and prospect data is kept for a period of 5 years from the end of relationships. The deadline begins to start either from the last order, or from the last connection to the customer account, or from the sending of an email to customer service, or a click on a hypertext link of an email addressed by Coutanseaux Eldé SAS, or from the product to the basket without realizing the purchase, or finally a positive response to an email asking whether the Customer wishes to continue to receive commercial prospecting at the due date of the period five years.

At the end of this period, customer or prospecting data will be anonymized.